Frequently Asked Questions
Find clear answers to common questions about our work and how to get involved.
How Can We Help?
Find answers to some of the questions we are most often asked about the Charity Office, our work, and the ways you can get involved.
Caritas Kampala is the social service and charitable arm of the Catholic Church in Kampala, Uganda. We provide humanitarian aid, social services, and development programs to improve the lives of vulnerable communities.We have a network of pastoral agents in the 75 parishes of the Catholic Archdiocese of Kampala which is comprised of Kampala, Wakiso and Butambala civic districts.
The Charity Office operates under Caritas Kampala and coordinates practical charitable support for vulnerable individuals, families, and communities across Kampala Archdiocese.
Our services are open to all vulnerable and marginalized groups, including orphans, the elderly, persons with disabilities, refugees, and communities affected by disasters, regardless of faith, sex, gender, nationality or tribe.
We provide food assistance, healthcare support, education programs, shelter for the homeless, disaster relief, and empowerment initiatives for marginalized groups.
Safeguarding is an important part of our work. The Charity Office follows child safeguarding procedures under Caritas Kampala and promotes safe reporting, staff and volunteer awareness, appropriate screening, and responsible handling of concerns involving children and vulnerable people.
You can donate through our bank account, mobile money platforms, or visit our office to contribute. Please visit our website or contact us for detailed donation methods and account information.
Yes. The Charity Shop receives suitable donated clothes and other items in good condition. These donations help support the work of the Charity Office through the second-hand Charity Shop in Nsambya. Learn about the Charity Shop.
To volunteer, please fill out the volunteer registration form available on our website or contact our office directly. We welcome volunteers for various programs and activities.
You can volunteer, donate, or partner with us on specific projects. Visit our website or contact us for more information on ongoing initiatives.
Yes. We welcome appropriate partnerships with organisations, institutions, faith communities, and other groups that share an interest in supporting vulnerable communities. Partnership opportunities depend on current programmes, needs, and areas of collaboration. Explore partnerships.
Yes, we collaborate with government agencies, NGOs, faith-based organizations, and community groups to maximize impact and reach more vulnerable populations.
Chaconet, the Catholic Charity Homes Network, brings together Catholic charity homes and care institutions across Kampala Archdiocese. The network supports coordination, collaboration, standards of care, and shared learning among participating homes. Learn about the Chaconet Network.
We operate under strict governance policies, conduct regular audits, and publish annual reports. Transparency is a core value, and we are committed to responsible management of resources.
Yes, we welcome partnership and support for fundraising initiatives. Please contact our office to discuss your event and obtain necessary approvals.
You can reach us via phone at [insert phone number], email us at [insert email], or visit our office at [insert address]. Details are available on our website.
You can follow our News & Updates, upcoming Events, Success Stories, and Photo Gallery to see recent activities and developments from our work.
Still Have a Question?
If you cannot find the answer you need, contact the Charity Office and our team will be glad to help.